“Arlene, I’ve just received your work on my manuscript—I don’t know what else to call it! You obviously worked your butt off on that thing and I’m not sure if I am more impressed or more depressed. I thought I had a manuscript ready for the printer. The hell I did! OK, I do know—I’m more impressed. For I cannot fathom just how depressed I would have been—embarrassed is probably the better word—had I not found you. Delighted is an even better word, for this time when I have gone over the book, I will have a confidence I would never have had—never did have, actually. So, this is a long way for me to say how much I appreciate your work.”

— Lee Rudolph
The Sultan of Atlantic City
Maryland, 2005